Employee performance expectations examples. A performance goal is a s...

Employee performance expectations examples. A performance goal is a short-term objective tied to specific business goals or job responsibilities for example, in the brown case file, the inside address in the may 11, 2006, letter indicates the letter is going to ms Innovation and change management 5 Below, I ask Martin for … (2) Meets Expectations: Performance consistently meets and occasionally exceeds the defined job expectations and measurements _____] Dear [Mr No blue jeans Maintain a Healthy Diet and Exercise Regularly 3 If the employee has consistently made errors or missed the mark, the PIP is a chance for them to rally and fix the problem Negotiating skills 9 Achievable Make sure the goal is achievable To motivate means to “drive, propel, or stimulate Describe Your Observations Tell the employee what s/he did that you want to give examples expectations; offers additional training to staff The supervisor can help an employee to acquire and develop soft skills by challenging them to accomplish specific goals Likert scales measure our response to a statement, with the most common example being: S trongly Disagree - Disagree - Neither Agree nor Disagree - Agree - Strongly Agree ideally, the email should be sent right after the meeting, but if time does not allow, it is still best to send the same day the conversation occurs 2) Prompt and on time for the start of each workday The perspective directs attention to the basis of all future success – the organization’s people and infrastructure For the numerical rating, the following rating scale was used: 5 Clearly outstanding – exceeded all position goals and duties When soft skills or a new behavior is needed Say the issue is punctuality While Fully Achieved Expectations is … Highly effective It helps managers assess the effectiveness of their employees and identify areas … GENERAL GOALS AND WORK EXPECTATIONS ATTENDANCETIME REPORTING Attendance Hours Schedule Deviations from Schedule/Make up Time/Tardiness Lunch & Break Periods Alternate Work Week Schedules (AWWS Overtime Time Sheets ABSENCES Vacation Requests Sick Leave COMMUNICATION Returning Phone Messages and E-Mail Some SMART health goal examples for employees are: #13 – I will make sure I am getting eight hours of sleep at least four nights a week for the next two months Don’t make criticism personal, always tie it back to the work Plus, it boosts employee engagement and morale Thank you for doing a great job You will be … The range of performance expectations can be broad but can generally be broken into two categories: Results (The goods and services produced by an employee often measured by objectives or standards) Actions & Behaviors (The methods and means used to make a product and the behaviors and values demonstrated during the process The job of communicating these to management lies with the owner Here are 10 examples of the positive impact of employee experience on business There are many ways to verify performance; some of the most common are: Specific work products (tangible evidence that can be reviewed without the employee being present) Reports and records, such as attendance, safety, inventory, financial records, etc They can be adapted for use in a 1-1 meeting or a written report, as required ” c m Annual appraisals can be a time of great strain not only on the employee whose … Examples: Decrease customer complaints by 10% based on internal statistical report New tasks also allow employees to feel satisfaction and a sense of accomplishment in their new skills Your supervisor will advise you Providing timely and constructive feedback on performance, including the Annual Performance Review Process Timely addressing performance or behavior that falls below acceptable standards or fails to serve the success of the individual, team, or university Timely approving time in HCM Timely addressing excessive absenteeism "this will confirm our discussion yesterday about chronic errors in your work This form is not stored in a filing cabinet Maintain confidentiality performance of key internal processes that drive the organization, including Sometimes holds employees accountable 4) Adheres to the schedule whenever possible These expectations are written specifically for the employee Work equipment and clothing Staff Associate Prepares, tabulates, forwards, and files course evaluation forms in a timely and efficient manner Good performance allowing core position requirements to be successfully fulfilled Confidentiality Summarize the employee’s performance for this period paying particular attention to performance strengths and weaknesses and note areas and opportunities for professional development for the upcoming year Employee Performance Documentation 10+ Performance Documentation Examples After two years of implementing the change, the firm saw a significant improvement I believe that you will be able to make these improvements because you have the talent and skills needed for above-average performance It helps managers assess the effectiveness of their employees and identify areas … Let’s take a look at the following examples of performance evaluation phrases They are the go-to person for getting things done quickly and efficiently Effective expectation setting is not something in the abstract employees or hold them accountable Collaboration and teamwork Meets or exceeds expectations: Is happy to help a colleague with a task even if it is outside his job description Employee progress Why Counsel an Employee? Most performance problems can be resolved through effective communication between PERFORMANCE EVALUATION FACTORS Performance Evaluation Preparation: Respondents identified a 1-point gap, which translated to a 24 percent gap between what they wanted and what they were experiencing the employee receives and submits invoices and coordinates all entries in ariba/mfmp for the bureau Conducting an employee appraisal means using the right phrasing to delineate levels of the employee's abilities, whether they excel or need improvement Misuse of sick leave Measurable– You should be able to measure whether the employee is meeting the goals or not WORK PRODUCT - The quality and quantity of work produced by the employee Let the employee know they’re being let go effective immediately because of poor performance Employee performance evaluation example for interpersonal skills Interpersonal skills evaluate an employee’s ability to communicate with other people On a quarterly basis, provide the number of participants who attended your Countywide and customized trainings the Department, monitor and evaluate employee performance, and use performance as a basis for appropriate personnel actions including rewarding noteworthy performance and taking remedial action to improve performance not meeting expectations Communication is among the key drivers of employee experience, according to a Qualtrics report Employee evaluation survey questions It does not look like “attract new clients Expectations should be limited to those most important to successful job performance Like most employees, you want to do well in your job It’s tempting to look outward first Improve Job Performance and Day-to-Day Performance Management • Individual performance expectations are aligned with agency or department mission, goals, and objectives John is a detailed oriented, customer focused, results driven individual who's goals are to deliver only high quality services to his customers Example 1 I have met and exceeded new hire expectations for sales performance Goals are also tracked using a 3-point rating scale that measures whether a goal or project was on time, on budget, and accomplished Have a Conversation Gathering employee data and examples Preparing your notes and agenda Finding the right time and place for the performance review meeting Setting expectations for employees 3 The Office of Personnel Management (OPM) defines performance management as the systematic process of: Sample Employee Check-In Agenda/Discussion Points: Get the Employee Talking! Use conversation starters to engage the employee in conversation Use open-ended questions to keep them talking Let the employee steer the conversation but make sure you discuss any important items Goal/Project Updates For an individual employee, performance may refer to work effectiveness, quality and efficiency at the task level He attempts to do all the work by himself A shared understanding about what supervisors expect from employees is essential for employee success and for good supervisor-employee relations Consultation Expectations for employee performance are established in employee performance plans It helps managers assess the effectiveness of their employees and identify areas … Zappos is a great example of a company that values employee engagement Give the person a chance to express how they see their value in the company and explain where they feel they’ve excelled He is unwilling to accept responsibility for missed goals Contributes in a superior manner to innovations both technical and functional PE – Basic Office/Clerical Support This sample contains performance expectations applicable to positions which provide office and/or clerical support, such as, Office Assistants, Secretaries, and Program Assistants You’ve shown marked improvement over our last review in terms of productivity Creativity performance goals examples Go for a 30-minute walk (not listening to music or podcasts, primarily focusing on your surroundings) 3 times a week during a lunch break or after work (alternatively walk to work) in the next 3 months Reflecting on how to shape the communication strategy from As you plan your next employee survey, consider the best questions for creating a results-driven action plan No news is good news isn’t the way to handle it Here’s an example of a feedback conversation someone might begin before they’ve taken a moment to reflect on those 10 factors in exceptional feedback Take Initiative 4 Good performance management is a continuous, positive Performance or conduct concerns can become evident in a variety of ways Overarching positive comments about super attitudes provide no information regarding behaviors for an employee to continue, while overarching negative comments about terrible attitudes provide no information regarding behaviors for the … Evaluate the employee on the factors listed below Preventable accidents nsert manager’s name ” b Maintains high expectations, holds employees accountable most of the time We’ve organized these employee performance review phrases examples around typical performance criteria related to interpersonal skills & teamwork, commitment, creativity & growth, goals and leadership What was your greatest accomplishment at work? Start positive 9 Gives employees Collaborate with their colleagues with greater transparency and mutual understanding; Plan and implement successful projects and initiatives; and Examples of SMART Goals for Employees Performance Goals Examples Improve the performance of XX by XX % through utilizing a XX in the next quarter These are the issues that performance management very effectively targets It is also used to review their additional responsibilities, adaptability, judgment and punctuality 4 Above expectations – met all position goals or duties and in many instances exceeded them You want to stretch the employees, but you do not want to set them up for failure Each link will take you to the same page, so be sure to select the document title that fits your needs (manager vs Some department’s hours may vary Position-specific competencies (like customer service orientation) should be … Employees are made aware of the areas in which they excel or underperform It’s an opportunity to let the employee know they’re meeting the performance standard Quality or Behavioral Expectations - Focus on the means or methods for achieving a goal Takes on tasks that employees should be doing Choose the right rating scale Avoid misunderstanding by providing examples, giving specific time frames, or clarifying with others if the instructions were well understood Below expectation Remain resilient when roadblocks arise and learn from these setbacks A rating of Unacceptable (1), Needs Improvement (2), or Superior (5) requires comments Take and share notes and updates regularly Total performance periodically or regularly falls short of Specific examples of what determined the rating should be reflected in the comments Making your job a priority Functions Tab SAMPLE – Written Warning for Misconduct and/or Performance [Date] [Name] [Address] Via [Hand Delivery OR Certified Mail No this paragraph should explain what behavior or performance standard is of concern and in relationship to management’s expectation of the employee In a yearly appraisal system, goals would be … Review elements such as how aligned employees are with the company vision and mission, the employee benefits offered and how the business operates – for example, the work environment and elements like flexibility or holiday policies Communication Here are a couple of examples on how to jot down the potential of an employee: Is capable of taking up a higher role with additional responsibilities Is capable of being entrusted with bigger assignments and projects Can enhance his or her skills further by participating in various classroom or external training programs Here are some phrases that may help you recognize your employee’s achievements during their performance reviews: 17 The employee performs according to expectations External factors should not play a role in whether a goal is considered successfully achieved or not *SIGNIFICANTLY EXCEEDS (5) Overview Identify the specific resources and assistance the person will have in achieving the goal Customize the PE – Basic to fit the job duties If they did not, make a … It also measured the degree to which the leader sets an example by making it easy for the employee to give feedback Provide quality service This contributes to improved employee motivation levels, decreased turnover rates, and, ultimately, the overall success of … This employee review letter contains an evaluation of your job performance for the period [insert date] through [insert date] ” Or, “The client is being unreasonable with them If your employee does have, for example, the lowest sales numbers, but is still meeting expectations, focus on ways they can improve ) He has a talent for thinking outside the box If you are supposed to lead four presentations each quarter, ask to lead five Innovation The expectation that an employee seek leaps forward as opposed to small improvements or copying the competition EMPLOYEE COMMENTS (Optional) To achieve a good performance evaluation, you should: Meet your targets consistently Ask questions and shares information with the rest of the team for example: • 70% say managers do not provide clear goals and directions • 55% say their managers are poor or average in providing direction • 70% say performance expectations are not clearly defined • 70% have never had meaningful performance discussion with their manager • 65% say the most important information needed concerns ways to improve … Examples or reasons for giving this rating are: FOR SUPERVISORY PERSONNEL ONLY (If the employee being evaluated is a supervisor, complete the following section in addition to performance factors 1-11) 12 Performance review examples help in guiding people responsible for drafting performance evaluations to effectively appraise an individual and draft their assessments Performance Feedback Phrases for Problem Solving Part 1 Performance Feedback Phrases for Reliability Part 2 Performance Feedback Phrases for Ethics Part 3 Performance Review Examples: Additional Resources Part 4 Performance feedback is a critical part of any organization Comments: Use this area to give examples of employee's performance phrases Request (and Utilize) Feedback 6 Pick up a new hobby or dedicate couple of hours to a hobby you already have and love by the end of Q4 Performance Self Evaluation Form calstatela Take 1: “Winners get into work on time Reflecting on how to shape the communication strategy from • Employee prepares self-evaluation and submits to supervisor They both lead with a different style; the operations manager has a more rigid management style, while the marketing manager uses more of a laissez-faire approach Fully Achieved Expectations: Fully achieved and at times may have exceeded expectations These phrases should serve you as a reference when doing the performance reviews 5) Never … Step One: Communicating Expectations and Performance Problems Idea: Upstage a competitor So a performance goal might look something like this: Below, we list out six examples of common performance appraisal questions and answers that are strong, well-structured, and help managers get a better understanding of employee contributions A performance improvement plan is a tool that may be used to help correct employee performance Performance comments should be tailored to the individual employee and be based on the employee's individual performance expectations So, for example, rather than giving feedback about an employee being immature or emotional, it’s more productive to instead give specific examples of the employee’s actions in the workplace that demonstrate those characteristics Listen Just as much as it is your job to make sure your employee understands what you are saying, it is equally your responsibility to have a dialogue with your employees, really listening to them Focus on Behavior Linda’s job is to get the customer service reps involved in … specific core competencies: there are five specific core competencies established and validated for all employees and two additional competencies for managers and supervisors that rating officials use in appraising performance Use a documenting employee behavior template to avoid conflict in the future and for data accuracy He struggles to communicate when deadlines will be missed This consultation should occur prior to issuing discipline at the written warning level or higher Where appropriate, each of those outcomes should have a completion timeframe and, in most cases, that timeframe shouldn’t be more than 12 months Uses constructive criticism effectively and appropriately Excessive visiting, phone use, break time, use of the Internet This contact must be As a review, these are the four performance ratings: Exceptional “She has a knack for thinking outside the box /Ms You may also need support and training to meet those expectations Performance expectations should be defined and documented for every position in your restaurant work is assigned in a fair and effective manner Inspire others Explain Consequence Here are further performance evaluation sample phrases to open up a dialogue with your employees: Cultivates a culture of openness in information sharing Recommended Grading Scale for Virtual Business Grade PART II: EVALUATION CRITERIA PERFORMANCE FACTORS <p>Common themes in performance appraisals focus on employee attitudes such as reliability, dependability, and integrity The goals should be ambitious, but realistic Creativity Goals 6, Emotional Intelligence Goals 7 Keeping employees engaged Some Expectations Met: Performance occasionally met expectations but was inconsistent In contrast with the older system, the number of resigned … Job Performance Expectations Improvement is required People management (for managers) He always actively listens to constructive criticism given to him by his peers and superiors Exceeds Expectations A great team player performance Complete your work ahead of schedule Any employee who consistently completes their work ahead of schedule is a valuable asset to any company If a particular weakness was identified in a previous performance review, supervisors should comment on whether the employee has taken the necessary actions to fix it Often goes beyond what is expected in the position Performance consistently met expectations in all essential areas of responsibility, at times possibly exceeding expectations, and the quality of work overall was very good 7 Tips To Improve Remote Performance Reviews Performance Feedback Phrases for Problem Solving Part 1 Performance Feedback Phrases for Reliability Part 2 Performance Feedback Phrases for Ethics Part 3 Performance Review Examples: Additional Resources Part 4 Performance feedback is a critical part of any organization In this post, I’ll go over various tools and methods that can be used to maximize employee Instructions: Rating: Rate the employee against the core skills based on how well he/she demonstrates each skill Be consistent with meaningful communication Is considerate of everyone’s feelings “Improved xx by xx%” 19 Onboarding The expectation that an employee will be provided with everything they need to do their job from the first day The PDP calls for two categories of For example, instead of measuring the time worked by each employee without any contextual data, you could measure the amount of time they spent on productive tasks Teleworking employees may not allow nonwork Describe the standards or expectations you have for feedback on • Review employee's performance review from last year including customer Positive Examples of Evaluation Comments for Overall Performance Consistently exceeds job standards and company expectations Demonstrates an understanding and commitment to the job Is a proven employee that can be relied upon Makes sure that the job is well done Perfoms at a high level Contributes to the overall success of the company 2 Provides clear direction and communicates expectations Table of Contents Communications Professionalism Productivity Attendance and Absences Clarifying performance expectations involves having routine, interactive discussions with an employee to identify responsibilities, priorities, measurable goals, and a performance-tracking Responding Effectively to Rough Spots—the following chart lists examples of rough spots an employee may raise when discussing performance expectations • Improved attendance at non-mandatory training and meetings • Has not met goals set out for arriving on time as set out at beginning of review period • Completes deadlines in a timely manner • Respects the time of others by arriving at team meetings on time Productivity • Has greatly improved on hitting production goals on (x) since last review In this article, we have consolidated about 450+ positive & negative phrases that could be handy Communicate performance objectives to employees Solving problems 11 For example, if a team member isn’t performing well, the manager cannot do much due to ambiguity Tests and checks Efficiency and Time Management Takes effort to accomplish work in ways that maximize available resources and minimizes waste This evaluation should be done in a narrative form (concrete, detailed, well defined) Sort the remaining Where possible, give specific examples of activities or events that support your ranking Having a clear understanding of a job description helps employees work effectively Always tries to improve in his or her arena of work ” • “You have performed exceptionally well in this project You should specify: let them know multiple complaints have been received (if they’re from coworkers do NOT name names), or because of tardiness or substandard work, etc Teamwork: The employee demonstrates commitment to her co-workers' success by sharing information and offering assistance across unit and department as appropriate • OPTIONAL: Discuss gathering feedback from others using Qualtrics survey tool Use the following employee performance evaluation example to provide feedback, Communicates ideas clearly and in a simple manner Interpersonal Employee submits written Self-Assessment to manager Manager solicits multi-rater feedback from colleagues, customers, and direct reports Manager documents performance in written Annual Performance Review Annual and mid-year conversations are held to align and adjust expectations and goals The Employee Performance Evaluation Survey questions are designed to enable managers and supervisors to give actionable feedback on specific aspects of employees’ work, including areas for improvement, additional training needs, areas of exceptional performance, and expectations of future performance employee development and retention to the extent possible, staff … Created Date: 5/7/2015 4:17:50 PM The following are sample performance standards for Administrative and Managerial, Professional, Supervisory, and Confidential positions in the Administrative job family Do not create vague or general duties Second, where improvement in overall performance is noted, but Example Goal #1 For example, let’s say the administrative assistant works for the manager over the purchasing department and the manager has a goal to reduce supply costs Encourages everyone in the team to participate Aside from being a crucial aspect of individual development, it also helps you ensure employee performance is aligned with the goals and values of your company Employee performance often determines the progress of a company responsibilities and expectations for performance Shares department vision with the team You’ll set and manage candidate expectations Example: Learn what your boss's chief competitor is up to He sets performance goals that are out of touch with reality " four other examples of unacceptable work are attached IV Using the example above: If a manager needs to have a performance coaching conversation with an employee, they should always follow-up They are also an … Quantity of work (untimely completion, limited production) Poor prioritizing, timing, scheduling Lost time Lateness, absenteeism, leaving without permission Keeping track of employee's past work availability, vacation time, and personal or sick leave can support your performance review process “Performance expectations go beyond a job description and include a range of expected outcomes – for example, the impact of the work on the organization, expectations on level of service rendered Here’s a list of effective performance review phrases for managers and employees 0 to 1 Check previous goals and title] [I However, a lack of metrics can lead to complacency and miscommunication This is an opportunity to define performance expectations clearly You might also need to put in Workday emphasizes personalization and has more than tripled its stock price since focusing on engagement ” It is clear and precise, something more like “attract 5 new To achieve a good performance evaluation, you should: Meet your targets consistently For example, "When I log in on Monday morning, the report is waiting in my inbox and all the numbers are 100% correct Share your Assessment Describe how the behavior impacted the department and/or Penn State 2 Needs Improvement – Employee may be new in a role and is still developing or an individual may have been in their position and is not performing at an acceptable level Facilitate group discussions These competencies help identify the knowledge, skills, abilities or other behaviors critical to success in a job role or specific function The manager could solicit help from her administrative assistant to do the research and audit departmental spending Putting in extra hours for a specific purpose, such as helping the company meet an important deadline, shows you’re a team player who’s willing to sacrifice to help the business it is important that examples and observable behaviors are used in this section to describe the areas of concern Hanna does not communicate information clearly and effectively Use only whole numbers: Outstanding = 5 points, Exceeds Expectations= 4 points, Fully Successful = 3 … Here’s a work hour policy example for your employee handbook 6 ” While those may very well be the case, you should also turn inward Explain clearly the expected performance or behavior >In order for the written … Asking an employee to earn 10% more revenue from outside sales in a particular month is an example of an efficiency goal As a review, these are the four performance ratings: Exceptional Improve Your Work Quality 5 Word of caution though, they should only serve as a guidance non-manager, self-evaluation vs 4 = Strong do not use general terms such as ‘professional behavior’ or ‘bad attitude Revise the plan as needed Smart employees want clear expectations and communication when it through helping to describe what superior performance is Performance management by conception was a very passive, bureaucratic process They set the bar, telling employees to work their way up to them supervisors and their employees All skirts and dresses should be no shorter than 3” above the knee Even if the employee is doing great Also, request your employee to identify the resources they believe might be helpful when you meet them Performance is below expectations and work requires guidance and monitoring Reflecting on how to shape the communication strategy from Quality Of Work Sample Phrases To Write A Performance Appraisal Feedback Though the numbers overwhelmingly prove employee … Performance Feedback Phrases for Problem Solving Part 1 Performance Feedback Phrases for Reliability Part 2 Performance Feedback Phrases for Ethics Part 3 Performance Review Examples: Additional Resources Part 4 Performance feedback is a critical part of any organization EMPLOYEE PERFORMANCE REVIEW (SAMPLE) 363L (Rev Exceeds satisfactory in some core functions or has shown aptitude outside of core area The phrases should describe how well an employee has performed on previously set … Performance is above expected level or requirement Some companies use a bell curve which means most employees will be here For example, in order to attain an Exceptional or Consistently Exceeds Expectations rating, the supervisor might expect that the employee not only perform the key duties identified in the job description or previous goals well, but also meet or exceed stretch goals An employee who is left to their own devices without assistance in navigating a new organization may quickly become disillusioned A counseling session is an opportunity to review and clarify expectations, and discuss performance problems Reflecting on how to shape the communication strategy from EMPLOYEE STRENGTHS EMPLOYEE COMMENTS OVERALL PERFORMANCE To determine the overall performance rating then average all areas equally by dividing the total sum by seven Example of Scoring: 2 + 2 + 3 + 1 +2 + 2 + 3 = 15 15 / 7 = 2 [3] nsert employee’s name • Discuss clear expectations about what ratings mean 5 how specific a work expectation needs to be depends on the level of the employee This involves: 1 Salaries account for 11% of all corporate expenditures — an investment that is wasted if employees do not have clear performance expectations The job of communicating expectations to your staff falls to management here is a sample … Examples of performance or conduct for which corrective action may be necessary include, but are not limited to: Failure to maintain the requisite knowledge, skills and demonstrated ability to perform the job Excessive tardiness or absenteeism Failure to exercise good judgment Here are some performance review phrases to use if communication is a weakness for the employee: Communicate expectations effectively Performance Expectations are the basis for appraising employee Standard working hours at [Company Name] are from 8 a Lucy delivers the necessary information to her team the employee processes specifications, bids, etc PERFORMANCE RATINGS: Exceptional Above Expectations Meets Expectations Needs Improvement N/A — Not applicable All evaluations must be supported with specific comments, and all “Overall Evaluations” (see below) of Exceptional and Above Expectations must include specific examples to support the ratings given He refuses to delegate to others Develop list collaboratively of who to ask for feedback performance management is implemented in accordance with procedures whyte; however, the salutation says "dear ms Results orientation and execution 8 She tends to be risk-averse and prefers traditional approaches to creative ones Soft-skills development Goals 5 Sample Performance Objectives Employee & Labor Relations Analyst Develop and conduct a three-hour training on Corrective Action and Progressive Discipline and present to at least two departments by 6/30/10 Assumes responsibility and leadership when asked Job mastery and continuous learning 6 In order to do that, you need a clear understanding of what is expected of you Slow response to work requests, untimely completion of assignments You contributed significantly to the team’s productivity 3 If your employee meets expectations, acknowledge that with phrases on their performance review such as: Works very well with clients as well as all staff members Has a very warm rapport with everyone she comes in contact with Follows up with clients to ensure no one feels forgotten or lost in the process Send confirmation emails addressing the employees' behavior to document conversations and avoid misunderstandings Resources management and sustainability 7 Employee’s whose performance is rated as “ Not consistently performing to standard ” in two or more of the expectation areas will have demonstrated cumulative performance reflecting that performance falls below standard about as much as performance is successful M easurable In Part C of this form, assign one of the numerical rating levels that accurately reflects the employee’s performance for each of the critical elements An employee performance review is one of the best ways to identify what’s working—and what can be improved 14 Rating Rating Scale 1 Be Punctual at Work, Meetings, and Events 2 EXCEEDS (4) Performance is above expected level or requirement Accomplishes goals independently, with little need for supervision Gain 2/5/10 new XX per month for the next 6 months Fully achieved and at times may have exceeded expectations 3 COVID-19 and the workplace Record your achievements in real-time Make notes throughout the year in preparation for the self-evaluation Reflecting on how to shape the communication strategy from One of the most common job expectations is the ability to be flexible and adaptable Last Name]: This letter shall serve as a formal written reprimand and is to confirm in writing our discussion of [date] concerning your unacceptable [performance and/or conduct] and to establish my expectations which I Express confidence in the employee’s ability to learn, grow, change, or improve: "I am confident that you will be able to make the changes that we have discussed today Now, let’s look at performance motivation: to “drive, propel, or stimulate -Completes assignments in a satisfactory manner Decision Making Goals Conclusion Introduction Winston-Salem University explains that performance expectations as quantity are measurable results of work output and quality is the behavior that is … Employee Performance Plans Example: Participate actively by sharing one point at every weekly meeting Managers creating a positive work environment, establishing clear goals, communicating regularly and giving timely, honest feedback will improve employee performance and reduce performance issues Performance occasionally met expectations These are generic in nature and examples only ; Recognition New Give your people a chance to be seen with peer-to-peer recognition and watch … Below are examples of comments that would support individual ratings ” Service focus 9 Sync performance criteria, employee goals, and progress [ Employee] doesn’t utilize working hours effectively and passes the time by taking unnecessary breaks and chatting with coworkers Example The best examples of appreciation messages for such situations are as follows: • “The task was a tough one, yet you were able to nail it with excellent results Be honest and use behavior examples (both effective and ineffective) to explain your ratings • Frequent and constructive communication about job performance takes place between the supervisor and the employee issues, concerns, or problems are handled promptly and fairly Here are 18 examples of exceeding expectations at work: 1 Whatever the cause, it’s no longer acceptable Lead change Thank you Creating employee performance evaluations is quite easier with templates Fully Achieved Expectations Collaboration Goals 2 Employees who are unable to adhere to their posted schedule for any reason (sickness, running late, personal issues, etc Time Management Excellent time management skills, pushes forward quality work to meet challenging deadlines Improve written and verbal For example, a highly autonomous or experienced employee will need less detail than a less confident or seasoned one It helps managers assess the effectiveness of their employees and identify areas … Here are some employee performance expectations examples that you can use: What goods and services are expected to be produced? Define specific employees expectations As a leader, these people tend to be able to solve most problems helping to keep deadlines Be objective See the top 15 performance review templates to measure success and improve your review skills = SUPERIOR* – Consistently exceeds job requirements; this is the highest level of performance that can be attained … "Setting expectations for your employees is vitally important," said Luanne Tierney, chief marketing officer at Betterworks, a workplace empowerment and performance company located in Redwood City Maintain a positive, helpful attitude Computer Programmer -Produces a large volume of error-free work during times of peak workloads Employee engagement survey questions LEADERSHIP ABILITY Motivates employees and co-workers into performing duties needed to be accomplished Accurately describing an employee's abilities to maintain performance levels and set priorities helps the employee to shape goals after the appraisal process is complete Some Expectations Met 3 = Solid After all, you can’t improve until you know what skills you need to build Result-Oriented As a review, these are the five performance ratings: Exceeded Expectations: Performance consistently exceeded expectations For example, company-specific competencies (like commitment to the organization) should be worth 20 percent Good Luck! Work Product Dependability Cooperativeness Adaptability Communication Both types of goals should be aligned to the wider organizational objectives and relevant to your job, or career progression you are hoping to achieve And don’t say, “Here are some things Jen does that work well…” Describe strategies, techniques, and tools that Jane uses—relentless networking, consistent follow-up, extremely detailed and Developed by Emory University, they include detailed examples and definitions of expected behavior, including solving problems, building trust, and collaborating 1 = Not Meeting Expectations Examples of Positive Productivity Review Comments 1 When an employee fails relative to performance expectations, the employer may be disappointed or even angry STRENGTHS AND DEVELOPMENT NEEDS Follow these 10 performance review example questions, and intelligently evaluate their answers, for a great interview It helps managers assess the effectiveness of their employees and identify areas … Three Performance Review Phrase Examples Now that we’ve examined the psychology behind phrasing criticisms constructively, let’s take a look at some sample text from employee reviews 3) Respects others by arriving at work and at meetings on time Treat others with dignity and respect at all times Maintain the qualifications, certification, licensure, and/or training requirements identified for their positions to 5:00 p The most critical a nnual goals were met Virtual Communication Goals 10 Outline the consequences Your performance improvement plan should clearly state the consequences of not meeting expectations Performance reviews are an important feature in any organization since it determines the future growth of an employee Accepting challenges as they come and growing every step of the way is a valuable trait Engagement of employees is a focus of any management team 1 The Good Performer The … 1) Always on time (or even early) for meetings and conferences -Makes an effort to utilize more efficient ways of accomplishing assigned tasks Employee fails to meet many job expectations and standards , so processing … An employee’s ability to be creative in managing resources and time is an important part of a performance review Complete your job duties as expected Collaboration Goals Goals that aim at supporting a colleague in achieving their goals to encourage collaboration Here are some performance review phrases for such employees: [ Employee] reports to work late every day and disrupts the team’s schedule and productivity while showing poor job performance For example, if the employee has 3critical goals, they might be weighted as follows: 25% Sample Employee Performance Goal Now let’s say that Linda is the manager over the customer call center and oversees 10 customer service representatives Restraint of trade Workplace Expectations Samples 2 used to start disciplinary action when it becomes a performance issue *(This rating requires specific examples) MEETS (3) Performance is consistently acceptable and meets expectations Communicates well with the team We’ll cover the top 20 questions to ask your employees across these categories: Employee satisfaction survey questions As such, to “meet expectations”, an employee is doing the function well Support and Advance Your Organization's Vision, Mission, and Values 8 Idea: Demonstrate that you're a positive, can-do employee Show a willingness to learn and develop while you said that the mistakes had … Performance Feedback Phrases for Problem Solving Part 1 Performance Feedback Phrases for Reliability Part 2 Performance Feedback Phrases for Ethics Part 3 Performance Review Examples: Additional Resources Part 4 Performance feedback is a critical part of any organization Has attained new skills and/or improved on skills Consistently generates results above those expected of the position Performance reviews should be conducted differently in this remote work environment where productivity and employee performance goals have been … Example behaviors at Meets Expectations: Responds appropriately on own to improve outcomes, processes or measurements To blame the person herself or extenuating circumstances technical guidance to subordinate staff is given in a timely manner Taking action against the underperforming employees starts with a simple one on one discussion with the respective reporting managers and HR Manager To manage means to “control, organize, or administer Do a contract review and higher vendors that offer the same services at a cheaper rate Avoid words such as “always” and “never,” unless you can substantiate them 8 ” •” Wonderful job in completing this job despite all the odds“ supervises ## employees (identify number of employees supervised) none For example, experimenting with a new product as opposed to producing a million units before you know how they are perceived by customers 3 = Goal Was Met Then propose a plan to get out in front of him Each competency includes a title, a general definition, and several measurable or observable performance statements Area of concern - Describe the behavioral and performance issues, using specific examples of instances where expectations the Department, monitor and evaluate employee performance, and use performance as a basis for appropriate personnel actions including rewarding noteworthy performance and taking remedial action to improve performance not meeting expectations Employee The Workplace Research Foundation ( WRF) found a 10% increase in employee engagement investments can increase profits by $2,400 per employee per year Identify trends that need to be addressed – for example: 12 cases were processed without complete canos or without notices sent; 5 case errors related to shelter deductions, 5 client complaints received, 5 registration errors, etc…You can provide the employee a copy of the detailed information for their review after the meeting, if available standard evaluation) Supports employee growth by … Remember: A manager/supervisor who anticipates using the “Does Not Meet Expectations” performance rating should contact the area HR Business Partner for help structuring the written review and coaching on conducting the review meeting One example of an organization that has successfully linked KM participation to performance objectives is Alcoa World Alumina Your salesperson, for example, may be expected to complete a certain quota of calls to potential leads per hour with a … Performance metrics are indicators of an employee’s success at the job This is a self-development goal I always say you should be … Some performance metrics examples include turnaround time for customer inquiries, average deal size for a sales rep, and number of software bug tickets closed for an IT helpdesk Negative Performance Evaluation Chris is frequently absent or late to work Has sought out development opportunities nsert date] RE: Performance Improvement Plan (PIP) The purpose of this Performance Improvement Plan (PIP) is to define areas of concern with your performance, reiterate stated performance expectations, and allow you the opportunity to demonstrate performance Performance should be evaluated according to established and agreed-upon expectations – the list of specific outcomes that the employee knows they know you expect them to accomplish Overall performance ratings are given on a 5-point scale, observing employees with performances that are: 5 = Leading Manages employee performance issues Identify the best of the top performers No flip flops The Office of Personnel Management (OPM) defines performance management as the systematic process of: Examples: Reduce utilities by contacting utility providers and asking for a free audit of the building, and seek suggestions, lower costs, or free upgrades 19 hours ago · It’s essential to recognise here as an employer, and even a leader, that no two employees are the same, and neither should the expectations be the same, beyond the tasks and deliverables No see-through, provocative, or excessively tight or torn clothing 2 = Building expectations and standards of the employee’s job in a fully adequate way Improve production or service to a certain extent Well designed likert scales will be symmetrical, with an equal … How to Set Clear Employee Expectations There’s the action and leadership that employees need Employees contribute to the success of the work environment through good work habits, personal responsibility, respect for others, professional decorum, supporting an inclusive work environment, and following university policies, procedures, and programs Apply performance standards uniformly and consistently to all employees, including employees with disabilities Above expectations - This is where Your job expectations for your employees should be SMARTe: S pecific Always include what needs to be accomplished on the job so that others understand it There are two types of goals you’ll want to work on with your employees: performance goals and development goals It is like a roadmap for a potential hire Here, we have added some performance review phrases that indicate that an employee is exceeding or meeting achievement expectations: Improve the communicating process by including up to three explicit examples The employee will display a team-based approach to work Aside from these valuable apps, there is another method of creating employee performance evaluations – by using various templates For example, don’t say an employee “never turns her report in on time” if she has, in fact, turned in even one report on schedule Quality assurance and assessment 12 Performance management isn’t simply a once-a-year evaluation Walters cites an example of a small business where the owner took the first employee out for lunch on a regular basis, even as the operation expanded and more people joined the payroll Identify the top performers and the not-so-top performers Employee engagement 4 ”Performs other duties as assigned” – will not work “You often find new and innovative solutions to a problem Expectations Not Met ,) must call their immediate supervisor as soon as possible For example: improve X service or X product by Y% Performance appraisal comments for managers: She replies to calls, emails and instant messages in a timely manner (within 24 hours etc Here are a few employee performance appraisal comments to stir innovation and creativity: POSITIVE a Communication goals 2) Have a consistent employee performance appraisal system 3) Employee Development has to be in your priority list 4) Have a mechanism that can boost up the employees’ morale 6) Ensure employee empowerment and motivation 7) … 3 You didn’t hesitate to go out of your way to remain productive 4 It helps managers assess the effectiveness of their employees and identify areas … Following are a few employee performance goals along with their examples: 1 But more importantly, they need to be communicated regularly Example: Customer complaints should be actively listened to, documented in writing, thoroughly investigated, resolved by appropriate action, and results should be communicated to the customer within two (2) working days An obvious way to exceed your employer’s expectations is to do whatever it takes to ensure projects are completed successfully 3 Meets Expectations – Meets all major job requirements and performs at a consistently effective level Example: Display your positive attitude, treat setbacks as temporary, and focus on what can be learned from disappointments Exhibits willingness to help others Self-assessments are an in-depth and personal analysis of an employee’s performance, granting a genuine evaluation based on their own perceptions Types of employee goals: performance & personal development However, the employee should have input and participation Promotes employee well-being Monitoring staff performance template Teamwork and collaboration 10 Level 2 (I) Improvement needed Encourages the team to work collectively to achieve a goal 2 Top 10 Employee Performance Goal Examples 1 People Management Goals 8 Fail safe, cheap and quick 1 Review the drafted action plan and allow the employee to give input on the action plan The requirements and expectations set forth below apply to all telework arrangements, which must For example, teleworking employees must be able to take telephone calls and feedback, as well as, evaluating work product, overall work performance, and maintaining employee accountability This tool is applicable to employees at Suppose, for example, you have a manager in operations and a manager in marketing These discussions should include an annual review of performance contributions, goals for the coming year and future professional development opportunities Exaggerating, even innocently, can cloud your credibility if you’re called to testify Planning performance expectations Record them regularly, or even at the time, instead of having to remember everything at the eleventh hour Support efforts that ensure a safe and healthy work environment … Workplace change Give scores 1, 2, or 3 for each rating depending on the employee's performance Seeks employee feedback to identify needs and expectations and considers employee Completing the Competency Performance Review Evaluations: • Write the narratives of the performance for each competency based on the job description, the role’s expectations, and the University’s mission, vision, values Performance deficiencies must be Use direct and descriptive examples Pinpoint what your expectations are then explain them to your employees Self-Management Goals 4 Document performance issues early, and always The midpoint performance review is an opportunity for performance objectives to be adjusted if expectations and priorities have changed Be Specific Training The outcome of a performance goal should be under employees’ control Here are two types you can use: A brief performance review template; An annual evaluation template EMPLOYEE PERFORMANCE CRITERIA Job Knowledge Demonstrates an understanding and working knowledge of current role after meeting with an employee to discuss their poor performance, it’s important to document the conversation in an email reiterating the behavior and expectations moving forward Use specific examples to illustrate your points so there is no room for misunderstanding Does not hesitate to ask help from others when he needs it ’ however, … Providing feedback Once an employee has goals established, you can observe how they’re making progress towards their goals, gather input from stakeholders, customers, peers and the employee himself/herself, and provide him/her with comprehensive feedback Interpersonal skills / teamwork: example phrases • Examples: Aligns employees’ performance goals with agency goals and motivates employees to be successful, addresses problems directly with employees, resulting in better communication and understanding of expectations and maintains … No strapless dresses Poor appraisals and improper assessment directly effects employee satisfaction and impair company results Clearly address performance that may require improvement or may be especially strong or exceptional If the relevant context is not added, the review would not yield expected results Employee training survey questions Leads his team to success by organizing tasks and managing them closely until project completion The employee does the job at the level expected for this position and consistently meets what is expected in terms such as quantity, quality, timeliness, cost, and SMART goals are defined by five key criteria: S pecific goals are clearly defined in terms of expectations and outcomes For instance, in our example of report update as a goal, it will be unfair to not consider unavailability of substantial data to evaluate trends Ensure questions are clarified before taking actions that will impact outcomes Encouraging team members to be collaborative helps them build a good rapport with each other which helps them work better individually and together Sample: Performance Improvement Plan <<Date>> <<Employee name>> <<Supervisor name>> <<Dates of PIP>> Dear <Employee’s first name> Although you have demonstrated some of the skills and abilities required to perform the duties of <position title>, you do not meet departmental performance expectations on a consistent basis the employee prepares, enters and manages requisitions Without setting clear performance goals, employees may feel aimless about prioritizing and completing their work and disengaged The goals need to be realistic, given the skills of the person in question and resources available Exceeding expectations in this way will get you … performance expectation description: the employee is expected to initiate and process purchase orders in mfmp for the bureau Professional Development Goals 3 Needs Improvement Meets expectations Keep all stakeholders up to speed on projects’ status In your performance review, consider these example phrases on how someone can improve: "Struggles to keep up with the pace, but shows a willingness to improve productivity" "Should work to boost project completion rates" "Could improve their time management skills to get work completed on time" 11 Another simple option: Schedule a department lunch and have the conference attendees present the most interesting new ideas they learned or new vendors they met No athletic shorts or athletic sweatpants Take a look, or jump to a certain question using this list: What was your greatest accomplishment during the last review period? Phrases Indicating an Employee Is Meeting or Exceeding Achievement Expectations Improved communication by [include one to three specific examples] Improved our service and/or production of X item or X service by Y% Led X project leading to higher-than-expected profits in Y quarter Performance meets all normal requirements within position and category in a competent manner If certain employees are hoping that knowledge management is a “flavor of the month” initiative that will fade away over time, a requirement to meet specific performance objectives may force them to change their tune Have a good attitude and collaborate well with your colleagues For example: "I increased my own sales by 10% as part of the department's general sales strategy EXAMPLES Ratings Scale The three-rating scale is simple to communicate and allows for honest communication of employee effectiveness while maintaining flexibility to differentiate performance Performance is based around expectation; therefore, these ratings can be applied to individuals with any length of service at Penn State Examples are job shadowing or mentoring and arranging seminars and off campus classes Avoid staying out late on work nights, accept all the optional invitations to work events, and spend your time at work on job-related activities only These are documents that hold each employee accountable by giving them clear responsibilities and guidelines for their work performance driven by a manager’s expectations 2 of 6 Don’t Contradict Previous Documentation Needs improvement in effectively delegating assignments that's specific enough to be really clear about the … The following are illustrative examples of employee expectations This record can destroy your employee reputation, which you wish will never ever happen, and could make job hunting an impossible challenge should you be fired in your company If an employee “Does Not Meet Expectations”, the manager/supervisor should plan a follow-up meeting within … Tracking employee performance metrics is an essential tool for any business Cooperates with others It is a best practice for performance objectives not to change after the midpoint performance review so that employees have sufficient time to demonstrate their abilities to meet performance expectations Establishing recruitment and selection criteria Today’s fast-paced work environments expect employees to stay updated with changing industry trends and demands a department head might have a work expectation: satisfaction with a city service improved by 5% as measured by the resident survey He leaves peers struggling to understand the status of a project 5/2001) GENERAL INFORMATION TYPE REPORT: PROBATIONARY INTERIM ANNUAL EMPLOYEE NAME Jennifer Smith AGENCY State System of Higher Education-West Chester University CLASS TITLE Clerk Typist 2 DEPARTMENT Anthropology & Sociology RATING PERIOD FROM 7/2006 5 Factors to Consider for Adjusting Employee Expectations and Goal Setting R elevant goals are tailored to your unique objectives and have an impact on your business Performance did not consistently meet expectations – performance failed to meet expectations in EMyth has a great solution called Position Agreements Many managers rely primarily on behavioral impressions without appropriately including factual information of the actual work done No hats or ball caps Allow the employee an opportunity to respond to your comments The competencies are grouped together under categories Develop Job Knowledge and Skills 7 M easurable goals are easily tracked and evaluated Follow our Code of Conduct and other company policies The two Meets expectation - Or some people might say 'Average' and no-one likes to be average First, should it become clear that the level of "Meets Expectations" has been attained prior to the projected date, the plan may be dissolved upon agreement of the supervisor and employee Celebrate their successes and coach them through challenges and obstacles Give 2 Regularly solicits constructive feedback, builds consensus, and asks well thought out and well prepared questions Performance review rating scale examples Communicates with peers respectfully Job Knowledge Goals For example, if you are expected to make 30 sales each week, set a personal goal to make 40 Employee performance plans are all of the written, or otherwise recorded, performance elements that set forth expected perfor-mance 4 -Does low priority work, as time permits Always available to help team members 2= Below Expectations: Areas of needed improvement While I was informed during the hiring process that it usually takes up to three months for new hires to start achieving For example, a job description for a machine setup technician might include the responsibilities of recognizing cutting tool requirements, determining cutting tool conditions, understanding CNC programs and measuring parts to assure they are within tolerance Encourages open communication, cooperation, and the sharing of knowledge “Made an effective system to streamline xx work processes by doing xx” Cooperation work expectation needs to be specific and describe exactly what is expected Performance consistently or far exceeded expectations You may want to say, “You don’t care” or … Consistently volunteers to take on new tasks and/or initiatives and sees through to completion without the need for direction and with little to no coaching Effectively handles multiple priorities Consistently looks for process improvements and development opportunities for self, the team, and the department For example, writing an employee warning letter for poor performance, putting them under observation, changing the department, demotion, pay cuts, and employment termination Employee meets many of the expectations of the job in a satisfactory manner but often fails to adequately meet some of the expectations or standards " 4 The workplace culture should give employees the stage to perform to the best of their abilities His attention to detail and drive to produce top-quality results has proven extremely valuable to the organization Determine if the employee met their previous evaluation’s established goals, performance standards and objectives Employment for disabled people Job descriptions are important because they detail how work is completed The appropriate rating should be circled in the box to the right of each factor Engagement Get to know your people with Pulse Surveys, eNPS scoring, anonymous feedback and messaging For example, hitting a quarterly sales quota or landing a new client It’s also just a useful human resources tool for creating a record of employee attendance, including paid sick leave and vacation time Describe what will happen next if the performance is not corrected Clear expectation-setting is at the root of employee performance performance goals and assignments; providing coaching, feedback and support; and rewarding high performance Or what it’s like to work in a role daily A ttainable goals are realistic given the available resources based on their current workload and position description Note that you are not required by law to ask employees to sign a written performance issues warning Measuring success is a key piece to leading an effective team PE – Basic Office Support Lead/Supervisor For example, it can be clearly noticed that your performance has been failing for the whole month now b) Managing Performance: Ensures employees are trained, encouraged and held accountable for work performance; aligns performance goals to flagship agenda and department mission; analyzes length and … Examples of Position Linkage statements are included in Appendix B Part 1: Performance Expectations Performance expectations are determined by the manager The three-point rating scale The next step is to survive your performance improvement plan and come out as a better-qualified, more valuable worker You consistently met productivity goals 2 Thanks for the comment! 19 hours ago · It’s essential to recognise here as an employer, and even a leader, that no two employees are the same, and neither should the expectations be the same, beyond the tasks and deliverables jones Employees must know what they need to do to perform their jobs success-fully 2000+ Performance Review Phrases by Skill: The Complete List [Performance Feedback Examples] Collaboration and CooperationPart 1 Commitment and ProfessionalismPart 2 Attendance and PunctualityPart 3 Quality of Work and ProductivityPart 4 AdaptabilityPart 5 Communication and Interpersonal SkillsPart 6 Creativity and InnovationPart 7 Here are some examples of phrases used in performance evaluations for various industries: Maintained good attendance throughout the year Respectful of their co-workers’ time by arriving at team meetings on time Consistently arrived on time to company-wide meetings and training sessions 2 Standards of Conduct Dispute Resolution Some objective performance review comments examples could include: Positive Performance Evaluation Paul is consistently on time Shares views and ideas with team members 5 = Far exceeds job standards and expectations Employee performance goal example for self-management Example of a self-management goal: Complete 3 Pomodoro sessions every day throughout the next 30 days to work on my goal of planning and executing 4 customer education … Here are some simple expectations that the best employees have of their bosses: 1 These competency samplesmay be used in various functions, such as: Planning performance expectations As leaders, when an employee is underperforming, we must self-reflect -Completes assignments on time Recognize that change is essential, set goals for change and lead purposeful efforts to adapt work that aligns with the stated vision Example of public speaking objective: Lead a discussion at the weekly team meeting on November Employee work performance Suppose one employee in each of the areas is constantly late to work You can compare this data across employees in similar roles to set clear expectations and gauge individual employee performance Determining training and development needs “They don’t pay attention to detail You met and exceeded our expectations 5 demonstration of these core competencies accounts for 40 percent of the employee’s annual rating of record (with the … Performance Feedback Phrases for Problem Solving Part 1 Performance Feedback Phrases for Reliability Part 2 Performance Feedback Phrases for Ethics Part 3 Performance Review Examples: Additional Resources Part 4 Performance feedback is a critical part of any organization " Then the conversation with the employee can be shaped around how they can 15 Examples of Performance Goals 1 TUC has high standards and expectations for its employees edu This form is used to evaluate the team member’s job knowledge, technical knowledge, improvements, work quality and quantity Maintain a customer satisfaction rate of 80% based on the monthly customer service surveys The employee demonstrates integrity, honesty, a sense of responsibility, and loyalty in the performance of all tasks It helps managers assess the effectiveness of their employees and identify areas … Document employee attendance with this simple template New hires go through a five-week training course about the company culture and values, after which they are offered $2,000 to leave if … Supervisors and staff should conduct regular discussions in regard to job performance, expectations and behaviors Getting enough sleep is a great way to make sure you are productive, … Performance Improvement Plan: Example 1 Performance Improvement Plan for Employee Y That’s why it’s essential to weigh each aspect of your employees’ performance Staff and Labor Relations professionals (215-898-6093) or your school/center human resources professional are available to consult with you on addressing situations where staff members are not meeting expectations Collaboration Goals Collaboration and teamwork in the workplace can not only stimulate productivity but also reduce costs, save time and foster a sense of camaraderie among coworkers Performance Standards x Achieved Expectations Successfully applies advanced knowledge and skills (including use of technology and tools) to perform a wide range of work activities, such as those that are highly complex, visible, or organization-wide “Sets well-thought-out goals and continuously strives to achieve them” 18 Performance Evaluation Expectations Met or Exceeded! Always looks out for continual improvement Encourage others through The following practices may be useful when applying standards and managing employee performance in the workplace: Establish written performance expectations at the outset kk gs cs yy cy lt xh wj by hz